The Real Uganda respects, and is committed to protecting your privacy.

If you have any queries about our privacy statement you can contact us by sending an e-mail to [email protected]

We may collect personal information about individuals such as our supporters, volunteers and interns. We collect personal information that you provide to us when you subscribe to our mailing list, or apply for volunteer positions.

We may also collect sensitive information such as health information (for example, if a volunteer notifies us of pre-existing medical conditions which we should be aware of during a placement). We will only collect this information when you provide it voluntarily, consent to us collecting it or as otherwise authorised by law.


We may use the information we collect about you for the purposes of processing donations, newsletter subscriptions, and mailouts for campaigns.

We may also use your personal information to ask for your support, both financial and non-financial. If you choose to remain on our mailing list, we wills end you newsletters and information on fundraising campaigns. You can un-subscribe at any time.

We do not share your personal information with other organizations. In the case of an emergency, at our discretion, we may forward your details to the police, park rangers, or to medical professionals.

We have confidentiality agreements in place with all our service providers and external agencies, and with staff and volunteers who handle personal information.


We take reasonable steps to protect your personal information from misuse or loss, and from unauthorised access, modification or disclosure.


When you visit our web site, we will collect and store your computer’s assigned IP address, the date and time of your visit, the information accessed and the referring page. We will also collect other non-identifying data for statistical purposes. This information is not linked to your personal information unless required by law (see the last section Application of Privacy Laws).

Like many websites, the Web Sites may use “cookies” from time to time. Cookies are small text files that the Web Site transfers to your computer’s through your web browser to enable the Web Site’s systems to recognise your computer. Cookies may also be used to record non-personal information such as the date, time or duration of your visit, or the pages accessed, for website administration, statistical and maintenance purposes. Any such information will be aggregated and not linked to particular individuals unless required by law. The default settings of browsers like Internet Explorer often allow cookies, but users can easily erase cookies from their hard-drive, block all cookies, or receive a warning before a cookie is stored. Please note that some parts of the Web Site may not function fully for users that disallow cookies.

Information which you actively submit to us in web forms, on line forums or other means may be stored and used according to this Privacy Policy.

The Web Site contains hypertext links to other websites. The Real Uganda is not responsible for the privacy practices or the content of such web sites.

While we take great care to protect your personal information on our Web Site, unfortunately no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, we cannot ensure or warrant the security of any information you send to us or receive from us online. This is particularly true for information you send to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best effort to ensure its security in our possession.

We will preserve the content of any e-mail that you send us if we believe that we have a legal requirement to do so. Any personal information contained in your e-mail, including your e-mail address, may be used or disclosed in ways set out in this privacy statement. If e-mail abuse is suspected, or for troubleshooting and maintenance purposes, your e-mail message content may be monitored by our Internet Service Provider. E-mail is an insecure communications medium; it should not be used for confidential correspondence.


On your request we will forward to you any information we have on record about you, and you can correct it if it is wrong. Please make your request in email to [email protected], and in the subject line enter :”Privacy Request”. If your request is from an email address different from that we have in our records, we will ask you to follow a procedure to verify your identity.

In all other respects this Privacy Policy applies to the extent permitted by  relevant laws.